Sentoire Velvet Marsh – Eau de Parfum

By accessing and using the Séntoire website or making a purchase, users agree to be legally bound by the Terms of Service. These terms grant a limited, non-exclusive, and non-transferable license to browse the website and purchase products strictly for personal use. Any misuse of the platform—such as copying content, using bots or automated tools, reverse engineering, or engaging in illegal or abusive behavior—is strictly prohibited. Users are expected to comply with all applicable laws while interacting with the website and its services.

Séntoire makes every effort to ensure that product descriptions, images, and pricing are accurate and up to date. However, slight variations in product appearance may occur due to photography or screen differences, and batch details may vary. Prices are displayed in AED or SAR, inclusive of VAT, and may change without prior notice. Products are sold based on availability, and in cases where an item is out of stock after purchase, customers are offered either a replacement or a full refund.

The order process involves selecting products, entering delivery details, choosing a payment method, and confirming the purchase. Orders are only considered accepted once an official confirmation email is sent. Séntoire reserves the right to refuse or cancel orders that appear fraudulent, incomplete, or in violation of policies. Customers can modify orders within two hours of placement, after which processing begins and changes are no longer possible.

Payments are processed through secure, encrypted gateways, and customer card details are not stored on company servers. Multiple payment methods are supported, including credit/debit cards, bank transfers, cash on delivery (where available), and buy-now-pay-later options in select regions. Shipping is handled with defined delivery timelines for UAE and KSA, along with optional express services. Customers are responsible for providing accurate delivery details, and international shipments may be subject to customs duties and longer delivery periods.

Séntoire retains full ownership of all website content, including text, images, and brand assets, which are protected under intellectual property laws. The company provides limited warranties ensuring product quality and condition but disclaims broader liabilities, including indirect damages or individual reactions to fragrances. Users are responsible for maintaining account security and accurate information, and violations may result in account suspension. The terms may be updated at any time, and continued use of the website indicates acceptance of any changes, with disputes governed under applicable UAE laws.